Sign Up for Email Updates
View Scheduled Timetable

A group of people working around a table looking at documents


Today, change is the most constant element in workplaces, organizations and institutions around the world. Information and innovation characterize the present and future of the dynamic environments in which we live and work. Demand is growing for professionals with the communication, facilitation, problem-solving and systems-thinking skills needed to embrace and effectively manage change. 

The Certificate in Communication Process will help you to become a successful communicator, with the capacity to understand and use both verbal and nonverbal strategies, leading to positive outcomes in both personal and professional settings. If you are looking to become a proficient communicator and an effective agent of change within your organization, then the Certificate in Communication Process may be just right for you. 

With a total of five online courses to complete, the certificate program will provide you with the ability to embrace and manage change. 

Learning Outcomes 

Upon successful completing of this program, you will be able to: 

  • Demonstrate practical skills for effective interpersonal communication in order to improve personal and professional abilities in verbal and non-verbal communication 
  • Discuss and communicate with your peers the ways in which communicating and organizing intersect from both theoretical and practical standpoints 
  • Analyze and critique communication content and strategies within existing organizations 
  • Assess the role of communication for social change and development in today’s world in an analytical and critical manner 


  • Manager 
  • Supervisor 
  • Team Leader 


The program requires the completion of five required courses and is designed for individuals working in a wide variety of industries including environmental science, criminology, education, international development, engineering and business. Courses may be taken in any order.

degree credit

Enrolment is on a course-by-course basis and there is no application required. This program is intended for adult learners who are at least 18 years of age. Course availability changes each semester. It is recommended you submit notification requests for each course in the program to be informed when registration opens. Course registration closes four days after the start of the semester.

Complete 5 required courses. Request your parchment through the OpenEd Student Portal once all requirements are met.

It will take approximately 2 years from the start of your first course to complete and receive the certificate.

The price per course is currently $683.39. Course prices are subject to change and are not guaranteed. The total cost of the program may vary.

Additional Information 

If you would like additional information about this program, please contact our Main Office


Required fields are indicated by .