This course is part of the Certificate in Pupil Transportation Management (PTM). A major challenge for today’s supervisors and managers is the ability to lead and manage people in an ever changing and increasingly complex workplace. A primary objective of this course is to provide you with the leadership skills that will enable you to lead with vision and purpose while managing resources effectively in order to create work environments where employees can thrive and achieve results. Participants will explore and discover the key responsibilities of supervision and management and develop specific skills to improve your ability to handle a variety of situations in the workplace.
The course topics include:
- Leadership Skills
- Leading with Influence
- Coaching and Mentoring Skills
- Personal Assessment and Action Plan