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Course Description

This course is part of the Certificate in Information and Communication Technology Management (ICTM). This program focuses on core principles of leadership, team building, relationship building and performance management, all of which are essential skills in leading and managing employees to achieve business goals.   Emphasis is placed on skills and techniques that enable managers to demonstrate leadership and influence regardless of their actual level of authority in an organization.  The course is built around four fundamentals of leadership: Executive Presence, Team Building, Relationship Building and Doing the Right Things.  The program challenges participants to be not merely effective managers but to be the best they can be.

Course Topics

The course topics include:

  • Executive Presence: How to Be an Effective Leader
  • Develop and Build a Great Team
  • Effective Communication and Relationship Building
  • Doing the Right Things

*Course details are subject to change.


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