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Course Description

A diverse group of students in a classroom. Two people are giving a presentation.

All team members require basic communication skills in order to support a coaching culture. Participants will learn how to communicate using a coaching framework. You will practice your coaching skills with your peers while receiving feedback to assist you in building your coaching skills.

Learning Outcomes

Upon successful completion of the course, students will be able to:

  1. Describe key aspects of Employee Performance Management Cycle in a Coaching Culture
  2. Offer positive and developmental feedback in an effective manner
  3. Articulate performance expectations for employees in a behavioural and measurable manner
  4. Carry out an effective conversation using the COACH© Model in unionized & non-unionized environments
  5. Analyze your own coaching skills (active listening, open ended questions)
  6. Respond appropriately to emotion in coaching conversations
  7. Analyze how the “coach approach” is linked to accountability, engagement, productivity and progressive discipline

Course Topics

  • Masterful Coaching
  • Being a Coach
  • Coaching Conversations
  • Authentic Communication
  • Authentically You
  • Real Change
  • Coaching and Learning
  • Theory into Action

Sample Careers

After completing the Coaching for Leadership Certificate program, you will be able to coach employees in achieving their performance goals and identify areas for further development. If you are a human resources (HR) professional, coaching is a skill set that will make you more marketable for jobs/roles within the Human Resources profession.


  1. Discussion Participation - 15%
  2. Create a Competency called “Working in a Respectful Environment” - 10%
  3. Journal Reflections regarding the Weekly Activities - 15%
  4. Case Study: Carnegie Industrial: The Leadership Development Centre - 25%
  5. Coaching Development Plan - 15%
  6. Coaching Demonstration - 20%

Total - 100%


College: College of Business and Economics
Department: Open Learning and Educational Support

Applies Towards the Following Certificates

Technical Requirements

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*Course details are subject to change.


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