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Course Description

PSW sitting at a table helping a client play a board game.

Time management and organization are important skills for personal support workers but, when over-emphasized, can lead to a care environment that is task-focused rather than client-centred.

Develop a toolkit of flexible thinking and problem-solving strategies that allow you analyze and adapt to unexpected situations in the workplace in ways that support and maintain person-centred care.

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Learning Outcomes

Upon successful completion of this course, you will be able to:

  1. Analyze and prioritize difficult situations to determine an appropriate course of action
  2. Approach decision-making using both creative and analytical thinking skills
  3. Shift your thinking and behaviours to adapt to changes in client and workplace demands in ways that support and maintain person-centred care
  4. Develop multiple solutions in a team-based setting, to complex workplace scenarios, involving clients, their families, and team members

Course Topics

  • Setting the Stage for Care: Become the “I” in Team
  • Creative Approaches to Problem Solving
  • Application of Creative Problem Solving
  • Collaborative Solution Building
  • Application of Collaborative Solution Building

Additional Requirements

  • This course is intended for those working within the Personal Support Worker field and for adult learners who are at least 18 years of age.
  • There are no prerequisites for this course
  • You can expect to spend 8 hours per week to complete the course content, readings, activities, and assignments.

Assessment

Assessment Item Weight Learning Outcomes
Prioritizing Needs Assignment 25% 1
Discussions (2) 10% 2, 3
Creative Approaches for Caregivers Assignment 30% 2
Collaborative Solution-Building Assignment 35% 3, 4
Total 100%  

Please note that the course assessment is subject to change.

Sponsoring Partners

Applies Towards the Following Certificates

Technical Requirements

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*Course details are subject to change.

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Section Title
Flexible Thinking and Problem Solving for PSW Practice
Type
Online
Dates
February 20, 2023 to March 26, 2023
Contact Hours
25.0
Delivery Options
Online  
Course Fee(s)
Tuition Fee $299.00
Reading List / Textbook
This course does not use a textbook.
Section Notes

Please view the Withdrawal and Refund Policy - Continuing Education Courses.

If you are new to online learning we encourage you to visit our Online Learning at UofG resource page.

There are no textbooks or additional materials required in this course.

If you require assistance, please contact our main office.

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