Loading...
Sign Up for Email Updates

Course Description

Help injured or ill employees achieve their maximum level of functioning and ability. Learn how to implement the appropriate accommodations to help employees remain at work or facilitate a safe and timely return to work.

You will examine key concepts and models, critical legislation and regulations, and best practices for dealing with complex disability case management. By engaging in an active learning approach with case studies and workplace scenarios, you will be able to strengthen your complex disability case management skills.

Learning Outcomes

Upon successful completion of this course, you will be able to:

  • Apply advanced concepts of disability case management
  • Recognize the internal and external factors—legislation, regulations, policy, insurance benefits, human resources, collective agreements—that influence disability case management
  • Identify characteristics of a disability occupational or non-occupational claim, patterns of disability and incidence, and their impact on the workplace
  • Develop and coordinate chronic/complex treatment plans—such as needs assessments, job analysis and modifications, transitional work planning and implementation, and evaluation of the process and program—using current concepts and evidence-based best practices
  • Utilize resources needed to proactively and efficiently manage chronic/complex claims to maximize benefit and outcome
  • Employ effective measurement, communication and reporting strategies

Course Topics

  • Legislation and Regulations
  • Case Definition and Profile
  • Case Analysis
  • Remain at Work/Return to Work
  • Workers' Compensation
  • Shared Responsibilities – Employee and Manager
  • Timely Decisions on Benefits
  • Eligibility and Entitlement
  • Administration of Claims
  • Proactive Discussions
  • Rehabilitation
  • Appeals
  • Quality Assurance, Audits, and Evaluation of Outcomes

Applies Towards the Following Certificates

Technical Requirements

You are responsible for ensuring that your computer system meets the necessary system requirements. Use the browser check tool to ensure your browser settings are compatible and up to date (results will be displayed in a new browser window).

*Course details are subject to change.

Loading...

Enrol Now - Select a section to enrol in

Section Title
Complex Disability Case Management
Type
Remote Instruction
Days
Thursday
Time
11:30AM to 1:30PM
Dates
July 08, 2021
Type
Remote Instruction
Days
Monday
Time
8:30AM to 3:00PM
Dates
July 12, 2021
Type
Remote Instruction
Days
Tuesday
Time
8:00AM to 2:30PM
Dates
July 13, 2021
Type
Remote Instruction
Days
Wednesday
Time
8:00AM to 2:30PM
Dates
July 14, 2021
Type
Remote Instruction
Days
Thursday
Time
8:00AM to 2:30PM
Dates
July 15, 2021
Type
Final Examination
Days
Friday
Time
9:00AM to 11:00AM
Dates
July 16, 2021
Schedule and Location
Contact Hours
30.0
Location
  • Virtual
Delivery Options
Remote Instruction  
Course Fee(s)
Potential Discount(s)
Instructors
Section Notes

Early bird registration ends 60 days ($855.00) and 30 days ($895.00) prior to the start of the course. Regular registration is less than 30 days prior to the start of the course ($955.00).

CourseLink access begins Wednesday, June 30, 2021 at 12:00 p.m. ET

Course registration closes Wednesday, July 7, 2021 at 4:00 p.m. ET

If due to extenuating circumstances there is a need to reschedule, the rescheduled class will be held on Friday, July 16, 2021 and the final examination will be rescheduled for Monday, July 19, 2021. 

View the Course Policy: Withdrawals, Refunds, Transfer, Cancellations, Postponements.

Contact our main office if you require assistance.

This course is delivered remotely and in real time.

Remote Delivery Orientation (Zoom & CourseLink): Thursday, July 8, 2021 (11:00 a.m. to 1:30 p.m.).

Review the Basic System Requirements for remote delivery using Courselink:

  • Desktop/laptop (preferred) or tablet
  • Internet Browser: Chrome, (preferred) or Microsoft Edge (Chromium)
  • Internet Bandwidth: 2-3Mbps (Test your speed)
  • Webcam (Camera usually built into laptop or tablet; external can be used)
  • Headset or Microphone and Speaker (usually built into laptop or tablet)
Required fields are indicated by .