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Course Description

Canadian Flags on Langevin Block in Ottawa

The course explores, from both practical and theoretical perspectives, planning and implementation of programs and services through government departments and agencies and “alternative” processes and structures, sometimes involving non-governmental actors. The course critically evaluates the changing role of bureaucracy; financial and human resource management; and the evolving concepts of responsibility and accountability.

Note: This course can be taken individually or as part of a certificate or diploma program.

Learning Outcomes

By the end of the course, the learner should be able to:

  • Understand of the role that the bureaucracy plays in the Canadian system of government;
  • Appreciate how various organizational theories have impacted the development of public administration in Canada;
  • Demonstrate a knowledge of the organizational forms through which the government delivers a variety of programs and services to the public;
  • Demonstrate an awareness of the evolution of New Public Management in Canada and elsewhere;
  • Critically examine our system of public administration, particularly with respect to the significant changes ushered in with the advent of the New Public Management paradigm;
  • Conduct research using numerous online sources (including government documents, department websites, and online journal articles) to complete a well-researched term paper.
  • Use recent news sources to apply and to critically examine the various theories and concepts presented within the course material.

Course Topics

  • Theories of Bureaucracy and Public Administration
  • Forms of Governmental Organizations
  • New Public Management
  • Alternate Service Delivery (ASD)
  • Public Service Values
  • Bureaucracy and the Political Process
  • Human Resource Management in the Public Sector
  • Financial Management in the Public Sector
  • The Future of Public Administration Reform in Canada

Additional Requirements

Prerequisite(s): 2.00 credits


Assessment Item Weight
Discussions 20%
Online Quizzes 15%
Term Paper 30%
Online Final Exam 35%
Total 100%


Additional Technical Requirements

This course will use the following:

  • Respondus tool to invigilate one or more exams. 

Please view the Technical Considerations.

Applies Towards the Following Certificates

Technical Requirements

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*Course details are subject to change.

Enrol Now - Select a section to enrol in
Section Title
Public Administration and Governance
September 08, 2022 to December 02, 2022
Contact Hours
Delivery Options
Course Fee(s)
Domestic Tuition Fee (0.5 units) $683.39 Click here to get more information
Domestic Tuition Fee - Non-Ontario (0.5 units) $713.81 Click here to get more information
International Tuition Fee (0.5 units) $3,106.72 Click here to get more information
Available for Credit
0.5 units
Reading List / Textbook
Important note: No standalone printed textbook will be available for this course. Instead, you are required to purchase a Top Hat access code to complete the course activities and/or assessments.
Section Notes
Note: If you are in a degree program at the University of Guelph, please DO NOT register using the link above. You must register through WebAdvisor.
Section Materials
  • e-book (Confirmed) (Mandatory) Public Administration in Canada: Brief Edition (interactive eBook) by Paul Barker and Tim Mau © 2017 TopHat 2nd Edition edition ISBN 9781774126363
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