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Course Description

Woman explaining a plan to office team using sticky notes

Examine why people and groups behave a certain way in a work environment, and how factors such as diversity, communication, conflict, leadership, and organizational culture may impact job performance, employee interaction, and engagement.

Study strategies and opportunities to positively influence and manage the work environment.

Well-suited participants of this course include those working towards the Diploma in Human Resources Management or CHRP professional designation, and people working in or who wish to work in human resources management.

Learning Outcomes

Upon successful completion of this course, you will be able to:

  • Explain key concepts related to organizational behaviour
  • Describe how individual differences—and working in teams or groups—may impact overall organizational performance
  • Identify the various theories of motivation and describe how organizational practices and processes impact the level of motivation in the workplace
  • Demonstrate enhanced communication skills, through opportunities to provide feedback, present, address conflict, and negotiate
  • Explain how the organizational vision can be shared through culture, leadership, and decision-making
  • Realize the impact of organizational restructuring and change in behaviour in the workplace

Course Topics

  • Motivation
  • Communication
  • Group Dynamics and Team Building
  • Managing Workforce Diversity
  • Leadership
  • Management Decision-Making
  • Job Design
  • Organizational Culture
  • Managing Organizational Change


Assessment Item Weight
Participation 20%
Assignment #1 15%
Assignment #2 15%
Assignment #3 25%
Weekly Quizzes 20%
Team Contract 5%
Total 100%

Please note that the course assessment is subject to change.


This course is offered in the Summer Semester.

Applies Towards the Following Certificates

Technical Requirements

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*Course details are subject to change.

Enrol Now - Select a section to enrol in
Section Title
Organization and Management
Remote Instruction
6:30PM to 9:30PM
April 13, 2022 to June 22, 2022
Schedule and Location
Contact Hours
  • Virtual
Delivery Options
Remote Instruction  
Course Fee(s)
Potential Discount(s)
Section Notes

Early bird registration fee will be available until March 13, 2022. Regular fee: $525.00.

This course will be delivered remotely on Wednesday evenings from April 13 - June 22, 2022.  You will be required to participate via live video conferencing each Wednesday evening from 6:30pm - 9:30pm.

Orientation Session (Zoom & CourseLink): Wednesday, April 6, 2022 from 12:00 p.m. - 1:00 p.m. EST (Highly recommended for those who have not yet participated in an orientation for a course in this program)

This course uses Zoom for live video conferencing, combined with the CourseLink Learning Management System.

Basic Technical Requirements:

View the: Withdrawal, Transfer and Refund Policies - Continuing Education Courses

Contact OpenEd if you require assistance.

Section Materials
  • Textbook (Unconfirmed) (Mandatory) Organizational Behaviour: Concepts, Controversies, Applications by Langton, Robbins and Judge © 2019 8/E edition ISBN 9780134861166 Pearson Education
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