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Course Description

A diverse group of workers standing in front of a warehouse

Focus on the critical components of industrial relations from both the union and management perspectives, how the parties develop their strategic plans, and the approaches the parties take to effectively execute their plans.

Studies include the history of industrial relations in Canada, the current state of industrial relations, and discussions regarding what the future holds. While we will focus on industrial relations issues relevant to Canada, it will be necessary to also spend time discussing the influence of industrial relations in the United States.

Well-suited participants of this course include those working towards the Diploma in Human Resources Management or CHRP professional designation, and people working in or who wish to work in human resources management.

This course meets the requirements for the Canadian Certified Administrative Professional (CCAP) designation, which is offered by the Association of Administrative Professionals (A.A.P.). Visit the CCAP Certification Program on the Association of Administrative Professionals website for more details.

Learning Outcomes

Upon successful completion of this course, you will be able to:

  • Identify the reasons for the evolution of the labour movement in Canada, interpret related legislation, and use an Industrial Relations Systems Model to identify the inputs, actors, activities, and outputs
  • Identify the impact of economic theories, social conditions, trade agreements, and political issues on labour-management relations
  • Understand how unions are formed and operated
  • Recognize the role and responsibilities of a human resources function in labour-management relations
  • Demonstrate an understanding of the collective bargaining conversion process to determine the appropriate sub-process to use in collective bargaining
  • Define bargaining objectives and translate them into specific bargaining strategies and plans
  • Participate in the collective bargaining process, and demonstrate the ability to monitor and adjust action plans to achieve the collective bargaining objectives
  • Explain the role and layout of a collective agreement: clauses, schedules, terminology, processes, and wording interpretations
  • Determine the impacts and ongoing role of labour-management relations, specifically on human resources practices in both the private and public sectors

Course Topics

  • History of the Union Movement
  • Legislation Affecting Labour-Management Relations
  • Collective Agreement Bargaining and Administration
  • Grievance Administration
  • Dispute Resolution

Job Market Overview



Assessment Item Weight
Quizzes 35%
Collective Bargaining Simulation and Group Report 30%
Arbitration Simulation 20%
Final Exam 15%
Total 100%

Please note that the course assessment is subject to change.


This course is offered in the Summer Semester.

Applies Towards the Following Certificates

Technical Requirements

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*Course details are subject to change.


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