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Course Description

A diverse group of workers standing in front of a warehouse

This course will focus on the critical components of industrial relations from both the Union and Management perspectives, how the parties develop their strategic plans, and the approaches the parties take to effectively execute their plans. Studies will include the history of industrial relations in Canada, assessing the current state of industrial relations, and discussions’ regarding what the future holds. While we will focus on industrial relations issues relevant to Canada, it will be necessary to also spend time discussing the influence of industrial relations in the United States.

Learning Outcomes

Upon successful completion of the course, students will be able to:

  • Describe the reasons for the evolution of the labour movement in Canada, related legislation, and an Industrial Relations Systems Model used to identify the inputs, actors, activities and outputs that are used to assess and understand industrial relations issues.
  • Identify the impact of economic theories, social conditions, trade agreements and political issues on labour – management relations. 
  • From a union perspective, define, examine and evaluate the formation and operation of unions.
  • From a management perspective, define, examine and evaluate the role and responsibilities of a Human Resources function in labour-management relations.
  • Demonstrate an understanding of the collective bargaining conversion process in order to determine the appropriate sub-process to use in collective bargaining.
  • Define bargaining objectives and translate them into specific bargaining strategies and plans.
  • Practice the collective bargaining process demonstrating the ability to monitor and adjust action plans to achieve the collective bargaining objectives.
  • Explore the role and layout of a collective agreement: clauses, schedules, terminology, processes and wording interpretations in a collective agreement.
  • Examine and evaluate the impacts and ongoing role of labour-management relations, specifically on Human Resources practices in both the private and public sectors.

Course Topics

Topics include:

  • History of the union movement
  • Legislation affecting labour-management relations
  • Collective agreement bargaining and administration
  • Grievance administration
  • Dispute resolution

Sample Careers

Human Resources Generalist, Labour Management Specialist

Additional Requirements

Assessment Item Weight
Quizzes 35%
Collective Bargaining Simulation and Group Report 30%
Arbitration Simulation 20%
Final Exam 15%
Total 100%

*Assessments subject to change.

Applies Towards the Following Certificates

Technical Requirements

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*Course details are subject to change.

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Section Title
Labour Management Relations
Remote Instruction
6:30PM to 9:30PM
April 12, 2022 to June 21, 2022
Schedule and Location
Contact Hours
  • Virtual
Delivery Options
Remote Instruction  
Course Fee(s)
Potential Discount(s)
Section Notes

Early bird registration fee will be available until March 12, 2022.  Regular fee: $525.00.

This course will be delivered remotely on Tuesday evenings from April 12 - June 21, 2022.  You will be required to participate via live video conferencing each Tuesday evening from 6:30pm - 9:30pm.

Orientation Session (Zoom & CourseLink): Wednesday, April 6, 2022 from 12:00 p.m. - 1:00 p.m. (Highly recommended for those who have not yet participated in an orientation for a course in this program)

This course uses Zoom for live video conferencing, combined with the CourseLink Learning Management System.

Basic Technical Requirements:

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Section Materials
  • Textbook (Unconfirmed) (Mandatory) Labour Relations by Suffield/Gannon © 2020 Pearson Education Canada 5th edition ISBN 9780135354988 Pearson Education Canada
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