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Course Description

The course is designed to enhance your knowledge and skills involving facility operations and maintenance, to ensure functionality comfort, safety, and efficiency of a built environment. The course also focuses on aspects of managing maintenance functions including aspects of sustainability, use of building materials and environmental impact.

While more broadly applicable, the course focuses on a public sector context and utilizes examples from school board and municipal environments. You are invited to apply your knowledge and experience while engaging in the learning.

Learning Outcomes

Upon successful completion of the course, you will be able to:

  • Delineate property management processes and identify roles within the facilities department.
  • Inform policy and permit processes to manage and optimize the community use of schools.
  • Explain the legislative and regulatory requirements that relate to facility operation
  • Inform decisions on building materials in the built environment.
  • Inform decisions regarding facilities management involvement in environmental initiatives.
  • Plan and schedule maintenance work within a facility's environment.

Course Topics

The course topics include:

  • Legislation Affecting Operation and Maintenance
  • Construction Regulations and Industrial Regulations
  • Workplace Hazardous Materials Information System (WHMIS)
  • Designated Substances
  • Asbestos Maintenance and Management
  • Ministry of Labour Offences and Penalties
  • Hazard Recognition and Prevention / Ontario Fire Code
  • Accessibility for Ontario with Disabilities Act (AODA)
  • Mould Awareness
  • Types of Maintenance Programs / Developing a Preventive Maintenance Program
  • Custodial Best Practices
  • Building Material and Building Maintenance
  • Building Materials
  • Structural and Wall Systems
  • Constructing an Effective Maintenance Program
  • Performance Objectives - Levels of Service
  • Facility Condition Index
  • Standard Operating Procedures
  • COVID 19 Preparations and Maintenance
  • Asset Management
  • Life Cycle Considerations & Sustainability in Building Products
  • Clean Air / Climate Change
  • Leadership in Energy and Environmental Design (LEED)
  • Green Building Operations / Energy Efficiency
  • Sale of Surplus Properties / Surplus Space Opportunity / Community Use of Schools
  • Pupil Accommodation Review Guidelines

Job Market Overview



Assessment Item Weight
Class Participation 15%
Group Assignment: Hazzard Prevention and Control  15%
Quiz: Legislative and Regulatory Requirements in Building Operations 5%
Group Assignment: Developing a Strong Maintenance Program 25%
Individual Assignment: COVID-19 Preparation 10%
Final Examination 30%
Total 100%


Applies Towards the Following Certificates

Technical Requirements

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*Course details are subject to change.

Enrol Now - Select a section to enrol in
Section Title
Operations and Maintenance
Remote Instruction
9:00AM to 4:00PM
June 05, 2024 to June 26, 2024
Final Examination
9:00AM to 11:00AM
July 03, 2024
Schedule and Location
Contact Hours
  • Virtual
Delivery Options
Remote Instruction  
Course Fee(s)
Potential Discount(s)
  • Courtney Abrahams
Section Notes

Early bird registration ends 60 days ($855.00) and 30 days ($895.00) prior to the start of the course. Regular registration is less than 30 days prior to the start of the course ($955.00).

CourseLink access begins Friday, May 31st, 2024, at 12:00 a.m. ET.

This course is delivered remotely in real time and uses the following:

* CourseLink (The name for the University of Guelph learning management system)

* Zoom (Video conferencing service for virtual meetings/classes)

You will need the following:

* Computer

* Webcam (Built-in or USB plug-in)

* Headset or a Microphone and Speaker (Built-in, wireless, or USB plug-in)

View the Technical Considerations for CourseLink and Zoom.

View the Withdrawal, Transfer and Refund Policy - Continuing Education courses under six weeks in duration.

Contact the OpenEd Continuing Education team if you require assistance.

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