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Course Description

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Workplace Safety and Insurance Board (WSIB) case management is a complex and vital function within the field of disability management.  As part of the Certificate in Disability Management and Attendance Support, students in the WSIB Claims Management Strategies course will develop knowledge of the policies and procedures for determining initial entitlement in a WSIB claim, as well as develop skills in effective caseload management in order to be equipped at administering and managing WSIB claims from both an employer and employee perspective.

Learning Outcomes

By the end of the course, the learner should be able to:

  • Demonstrate a comprehensive understanding of WSIB legislation and how it relates to the Human Rights Code.
  • Determine whether an injury or illness is a result of work and reportable under WSIB legislation.
  • Differentiate the roles and responsibilities of the workplace parties (e.g., employee, employer, union, treating healthcare professionals, WSIB) within WSIB claims management.
  • Develop an early and safe return to work plan, and/or stay at work accommodation(s).
  • Challenge and/or appeal WSIB decisions.
  • Prepare for and participate in audits, tribunals, and hearings.
  • Provide recommendations regarding improvements to workplace procedures to reduce WSIB costs.

Course Topics

  • Legislation interpretation and application: WSIB legislation, Human Rights Code
  • WSIB eligibility, reporting obligations, completing WSIB forms
  • WSIB claims management roles and responsibilities
  • Return to work and accommodation: Requirements, barriers, best practices
  • Strategies for best practice for claims management
  • WSIB programs (e.g. POC, MTBI, Specialty Clinics)
  • Challenging and/or appealing WSIB decisions
  • Audits, tribunals, and hearings
  • Strategies for improving workplace procedures and controlling overall WSIB costs

ADDITIONAL INFORMATION

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Assessment

Assignment Weight %
Participation 10
Assignments 50
Final Examination  40

Applies Towards the Following Certificates

Technical Requirements

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*Course details are subject to change.

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Section Title
WSIB Claims Management Strategies
Type
Remote Instruction
Days
Tuesday
Time
12:00PM to 2:00PM
Dates
February 22, 2022
Type
Remote Instruction
Days
Wednesday
Time
9:00AM to 3:30PM
Dates
February 23, 2022
Type
Remote Instruction
Days
Wednesday
Time
9:00AM to 3:30PM
Dates
March 02, 2022
Type
Remote Instruction
Days
Wednesday
Time
9:00AM to 3:30PM
Dates
March 09, 2022
Type
Remote Instruction
Days
Wednesday
Time
9:00AM to 3:30PM
Dates
March 23, 2022
Type
Final Examination
Days
Friday
Time
9:00AM to 11:00AM
Dates
March 25, 2022
Schedule and Location
Contact Hours
30.0
Location
  • Virtual
Delivery Options
Remote Instruction  
Course Fee(s)
Potential Discount(s)
Instructors
Section Notes

Early bird registration ends 60 days ($855.00) and 30 days ($895.00) prior to the start of the course. Regular registration is less than 30 days prior to the start of the course ($955.00).

CourseLink access begins: Wednesday, February 16, 2022, at 12:00 a.m. ET.

Course registration ends: Monday, February 21, 2022, at 4:00 p.m. ET.

If due to extenuating circumstances there is a need to reschedule, the rescheduled class will be held on Wednesday, March 30, 2022, 9:00 a.m. to 3:30 p.m. (or portion thereof), and the Final Exam rescheduled for Friday, April 1, 2022, 9:00 to 11:00 a.m. ET.

Please view the Withdrawal and Refund Policy - Continuing Education Courses.

Contact the OpenEd Continuing Education team if you require assistance.

This course is delivered remotely and in real time.

Remote Delivery Orientation (Zoom & CourseLink): Tuesday, February 22, 2022 (12:00 to 2:00 p.m.). Note: If you have already attended a Remote Delivery Orientation for a certificate course, you are not required to participate.

Technical Requirements

This course uses the following:

  • CourseLink, the name for the University of Guelph learning management system.
  • Zoom as a video communication tool:
    • Webcam (Built-in or USB plug-in)
    • Headset or a Microphone and Speaker (Built-in, wireless, or USB plug-in)

View the Technical Considerations for CourseLink and Zoom.

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