Course Description

Acquire an in-depth understanding of the strategies and tactics used in negotiation and contract management. Expand your leadership skills and enhance your ability to effectively manage multi-disciplinary evaluation committees, inform strategic planning, and implement change in the area of supply chain management.

This course will help you to build strong negotiation and problem-solving skills and learn to develop creative and mutually beneficial solutions as a supply chain management professional.

Learning Outcomes

On successful completion of this course, you will be able to:

• Demonstrate an understanding of strategy, tactics, and risk in negotiation
• Understand how best to negotiate with various stakeholders, considering possible procurement process limitations
• Understand the importance and review examples of negotiation planning in context of a win/win outcome
• Prepare a negotiation strategy based on a case study or real-life supplier/vendor scenario
• Recognize the various ways to develop and manage effective relationships with external and internal stakeholders
• Explore and demonstrate the importance of sound communication in negotiation and resolution
• Identify and explain models of change, resistance to change, change communication and strategies to overcome stakeholder resistance to change
• Examine the attributes and needs of stakeholders as individuals and teams as they relate to the supply chain management process in the public sector
• Evaluate appropriate leadership styles according to situational context and in relation to the supply chain management process in the public sector
• Explore the methods of alternative dispute resolution (ADR) and demonstrate the ability to use ADR methods in managing protests and disputes

Course Topics

• Fundamentals of Negotiation
• Methods of Alternative Dispute Resolution (ADR)
• Managing and Leading with Influence
• Understanding Business and Stakeholders’ Needs
• Working with Evaluators and Evaluation Groups
• Internal Stakeholder Negotiation and Facilitation
• Handling Competitive Bids Debriefing and Protests
• Change Management

Assessment

Please note that the course assessment is subject to change.

Sponsoring Partner

• Ontario Association of School Business Officials (OASBO)

Note:

Supply Chain Management Association Ontario (SCMAO) Exemptions

Those successfully completing this course will receive SCMAO exemptions for the following SCMP program components:

• Interactive Workshop 1: Leadership and Professionalism
• Interactive Workshop 2: Negotiation Skills

Applies Towards the Following Certificates

• Certificate in Supply Chain Management for Public Procurement : Required Courses