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Course Description

The course serves as an overview to organizational behaviour. It examines the individual, the group, the organization and how the three interrelate in order to enhance performance and productivity.
Note: This course is part of three different five-course Certificates in Hospitality Studies, Leadership, and Business.
Note: This course is accredited by the Human Resource Professionals Association (HRPA) and may be applied towards the CHRP designation.

Learning Outcomes

In particular, this course will introduce you to a wide array of theories on topics relevant to understanding employee and managerial behaviour and provide insight and hands-on experience on how to use this knowledge to address problems that you will face in organizations. Some of the topics covered in this course include the study of personality, motivation, work attitudes, leadership, decision making, power, organizational change and organizational culture. Some of the questions that we will address include: How do we effectively motivate employees? How does personality affect job performance? What leadership styles are effective with different employees? We will apply theories and tie them to examples of real-world applications.

Assessment

Assignment Weight % Due Date
Weekly Video Quizzes (12 @ 1% each) 12% See Course Schedule
Applied Quizzes (4 @ 8% each) 32% See Course Schedule
Participation (2 @ 8% each) 16% See Course Schedule
Final Exam 30% Exam Period: TBA

Specific due dates will be posted on the course website.

Technical Requirements

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*Course details are subject to change.

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