The course explores, from both practical and theoretical perspectives, planning and implementation of programs and services through government departments and agencies and “alternative” processes and structures, sometimes involving non-governmental actors. The course critically evaluates the changing role of bureaucracy; financial and human resource management; and the evolving concepts of responsibility and accountability.
Note: This course can be taken individually or as part of a certificate or diploma program.
By the end of the course, the learner should be able to:
- Understand of the role that the bureaucracy plays in the Canadian system of government;
- Appreciate how various organizational theories have impacted the development of public administration in Canada;
- Demonstrate a knowledge of the organizational forms through which the government delivers a variety of programs and services to the public;
- Demonstrate an awareness of the evolution of New Public Management in Canada and elsewhere;
- Critically examine our system of public administration, particularly with respect to the significant changes ushered in with the advent of the New Public Management paradigm;
- Conduct research using numerous online sources (including government documents, department websites, and online journal articles) to complete a well-researched term paper.
- Use recent news sources to apply and to critically examine the various theories and concepts presented within the course material.
- Theories of Bureaucracy and Public Administration
- Forms of Governmental Organizations
- New Public Management
- Alternate Service Delivery (ASD)
- Public Service Values
- Bureaucracy and the Political Process
- Human Resource Management in the Public Sector
- Financial Management in the Public Sector
- The Future of Public Administration Reform in Canada
Prerequisite(s): 2.00 credits
|Online Final Exam||35%|
Additional Technical Requirements
This course will use the Respondus tool to invigilate one or more exams. In order to use Respondus LockDown Browser, you must meet the following technical requirements:
- Operating Systems: Windows 10, 8, 7; Mac OS X 10.10 or higher.
- Memory: Windows 2 GB RAM; Mac 512 MB RAM.
- For Mac users: Safari must function properly on the computer.
- Mac users must have Adobe Flash Player installed to Safari, even if a different browser is normally used.
- A broadband Internet connection. It is recommended that you access the Internet via a wired connection.
This course uses Zoom as a video communication tool. A Webcam, a microphone to record video, and headphones/speakers to play back the recording are also needed. In order to use Zoom, you must meet the following technical requirements:
- An internet connection – broadband wired or wireless (3G or 4G/LTE)
- Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
- A webcam or HD webcam - built-in or USB plug-in
*Course details are subject to change.