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Course Description

While individual privacy and the security of personal information are increasingly important in our society, the news is filled with stories of privacy breaches and how our data is being accessed and used. Organizations are increasingly faced with challenges surrounding the management and security of the information they collect and use.

Gain an overview of the fundamentals of records and information management; the privacy legislation that informs how personal information may be collected, used, shared, and accessed; and leading practices for handling a privacy breach.

While more broadly applicable, the course focuses on a public sector context and utilizes examples from the school board and municipal environments. You are invited to apply your knowledge and experience while engaging in the learning.

Learning Outcomes

Upon successful completion of this course, you will be able to:

  • Interpret and apply provincial access and privacy legislation
  • Process access requests, apply exemptions to disclosure, and determine records eligible for disclosure
  • Define an effective Records Information Management (RIM) program
  • Explain the relationship between records and information management and access/privacy 
  • Define the components of a privacy breach protocol
  • Identify and understand the risks/implications of non-compliance with access and privacy legislation and records and information best practices and programs

Course Topics

  • Access and Privacy (A&P)
  • Legislation
  • Exemptions
  • Timeframes
  • Costs
  • Processing requests
  • Privacy impact assessments
  • Breaches
  • Records and information management (RIM)
  • Components of a RIM program
  • Ethics


Assessment Item Weight
Pre-Work: Access, Privacy and Records and Information Management in the Real World 10%
Quizzes 15%
Group Assignment A: Freedom of Information (FOI) Request Processing 15%
Group Assignment B: Privacy Breach Response/Reporting 15%
Group Assignment C: Records Information Management (RIM) Orientation 15%
Final Exam 30%
Total 100%

Please note that the course assessment is subject to change.

Technical Requirements

You are responsible for ensuring that your computer system meets the necessary system requirements. Use the browser check tool to ensure your browser settings are compatible and up to date (results will be displayed in a new browser window).

*Course details are subject to change.


Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrolment. Please complete a Course Inquiry so that we may promptly notify you when enrolment opens.

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