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Course Description

While individual privacy and the security of personal information are increasingly important in our society, the news is filled with stories of privacy breaches and how our data is being accessed and used. Organizations are increasingly faced with challenges surrounding the management and security of the information they collect and use.

Gain an overview of the fundamentals of records and information management; the privacy legislation that informs how personal information may be collected, used, shared, and accessed; and leading practices for handling a privacy breach.

While more broadly applicable, the course utilizes examples from the school board and municipal environments. You are invited to apply your knowledge and experience while engaging in the learning.

Learning Outcomes

Upon successful completion of this course, you will be able to:

  • Interpret and apply provincial access and privacy legislation
  • Process access requests, apply exemptions to disclosure, and determine records eligible for disclosure
  • Define the steps in a Privacy Impact Assessment
  • Define an effective Records Information Management (RIM) program
  • Explain the relationship between records and information management and access/privacy 
  • Identify and understand the risks/implications of non-compliance with access and privacy legislation and records and information best practices and programs

Course Topics

  • Access and Privacy (A&P)
  • Legislation
  • Exemptions
  • Timeframes
  • Costs
  • Processing requests
  • Practical Application of Commonly Used Exemptions
  • Privacy
  • Identify Theft
  • Privacy impact assessments
  • Privacy Breaches and Responses
  • Privacy Complaints
  • Records and Information Management (RIM)
  • Components of a RIM Program
  • RIM and Ethics
  • RIM and Access and Privacy Connections

Job Market Overview



Assessment Item Weight
Class Participation 10%
Quizzes (3) 30%
Group Assignment 1: Freedom of Information (FOI) Request Processing 15%
Group Assignment 2: Records Information Management (RIM) Orientation 15%
Final Exam 30%
Total 100%

Please note that the course assessment is subject to change.

Technical Requirements

You are responsible for ensuring that your computer system meets the necessary system requirements. Use the browser check tool to ensure your browser settings are compatible and up to date (results will be displayed in a new browser window).

*Course details are subject to change.

Enrol Now - Select a section to enrol in
Section Title
Fundamentals of Privacy, Information Management, and Access
Remote Instruction
12:00PM to 2:00PM
June 29, 2022
Remote Instruction
Monday, Tuesday, Wednesday, Thursday
9:00AM to 3:30PM
July 04, 2022 to July 07, 2022
Final Examination
9:00AM to 11:00AM
July 08, 2022
Schedule and Location
Contact Hours
  • Virtual
Delivery Options
Remote Instruction  
Course Fee(s)
Potential Discount(s)
Section Notes

Early bird registration ends 60 days ($855.00) and 30 days ($895.00) prior to the start of the course. Regular registration is less than 30 days prior to the start of the course ($955.00).

If due to extenuating circumstances there is a need to reschedule, the rescheduled class will be held on Friday, July 8, 2022 , 9:00 a.m. to 3:30 p.m. (or portion thereof), and the Final Exam will be rescheduled for Monday, July 11, 2022, 9:00 to 11:00 a.m. ET.

CourseLink access begins Monday, June 27, 2022 at 12:00 a.m. ET.

Remote Delivery Orientation - CourseLink & Zoom: Wednesday, June 29, 2022, 12:00 to 2:00 p.m. ET. Note: If you have already attended a Remote Delivery Orientation for a certificate course, in this program, you are not required to participate.

This course is delivered remotely in real time and uses the following:

* CourseLink (The name for the University of Guelph learning management system)

* Zoom (Video conferencing service for virtual meetings/classes)

* Webcam (Built-in or USB plug-in)

* Headset or a Microphone and Speaker (Built-in, wireless, or USB plug-in)

View the Technical Considerations for CourseLink and Zoom.

View the Course Policy: Withdrawals, Refunds, Transfer, Cancellations, Postponements - Continuing Education courses under six weeks in duration.

Contact the OpenEd Continuing Education team if you require assistance.

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