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Course Description

While individual privacy and the security of personal information are increasingly important in our society, the news is filled with stories of privacy breaches and how our data is being accessed and used. Organizations are increasingly faced with challenges surrounding the management and security of the information they collect and use.

Gain an overview of the fundamentals of records and information management; the privacy legislation that informs how personal information may be collected, used, shared, and accessed; and leading practices for handling a privacy breach.

While more broadly applicable, the course focuses on a public sector context and utilizes examples from the school board and municipal environments. You are invited to apply your knowledge and experience while engaging in the learning.

Learning Outcomes

Upon successful completion of this course, you will be able to:

  • Interpret and apply provincial access and privacy legislation
  • Process access requests, apply exemptions to disclosure, and determine records eligible for disclosure
  • Define an effective Records Information Management (RIM) program
  • Explain the relationship between records management and access/privacy legislation
  • Define the components of a privacy breach protocol
  • Identify and understand the risks/implications of non-compliance

Course Topics

  • Applicable Legislation
  • Key Duties of Individuals Responsible for Records Management, Privacy, and Freedom of Information
  • Privacy Standards
  • How to Process an Access Request for Information
  • Fundamentals of Records Information Management
  • Risk Management
  • Managing a Privacy Breach
  • Emerging Issues in the Sector


Assessment Item Weight
Pre-Work 10%
Group Assignments (2) 50%
Final Exam 40%
Total 100%

Please note that the course assessment is subject to change.

Technical Requirements

You are responsible for ensuring that your computer system meets the necessary system requirements. Use the browser check tool to ensure your browser settings are compatible and up to date (results will be displayed in a new browser window).

*Course details are subject to change.


Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrolment. Please complete a Course Inquiry so that we may promptly notify you when enrolment opens.

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