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Course Description

Help injured or ill employees achieve their maximum level of functioning and ability. Learn how to implement the appropriate accommodations to help employees remain at work or facilitate a safe and timely return to work.

You will examine key concepts and models, critical legislation and regulations, and best practices for dealing with complex disability case management. By engaging in an active learning approach with case studies and workplace scenarios, you will be able to strengthen your complex disability case management skills.

Learning Outcomes

Upon successful completion of this course, you will be able to:

  • Explain and employ advanced concepts of disability case management.
  • Examine external and internal factors that influence disability case management (e.g., legal obligations, internal policies and procedures, organizational culture).
  • Assess complex disability case files and the various processes to achieve successful outcomes.
  • Apply critical thinking to assess and manage complex disability cases.
  • Utilize resources needed to proactively and efficiently manage claims to maximize benefit and outcome (e.g., timely and effective communications with health care professional, including third party assessments).
  • Employ effective collaboration with all stakeholders.

Course Topics

  • Complex Disability Case Management Legal Obligations
  • Internal and External Factors related to Complex Disability Management
  • Role of the Physician and Third-Party Assessments
  • Innocent Absenteeism or Frustration of Contract

Assessment

Assessment item Weight
Group Assignment 1: Complex Case Study and Competing Factors 10%
Group Assignment 2: Accommodation and Arbitration Analysis 20%
Group Assignment 3: Important First Steps in Managing a Complex Case 20%
Group Assignment 4: Unravelling a Complex Case 25%
Final Examination 25%
Total 100%

Please note that the course assessment is subject to change. 

Applies Towards the Following Certificates

Technical Requirements

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*Course details are subject to change.

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Enrol Now - Select a section to enrol in
Section Title
Complex Disability Case Management
Type
Remote Instruction
Days
Thursday
Time
11:30AM to 1:30PM
Dates
July 08, 2021
Type
Remote Instruction
Days
Monday
Time
8:30AM to 3:00PM
Dates
July 12, 2021
Type
Remote Instruction
Days
Tuesday
Time
8:00AM to 2:30PM
Dates
July 13, 2021
Type
Remote Instruction
Days
Wednesday
Time
8:00AM to 2:30PM
Dates
July 14, 2021
Type
Remote Instruction
Days
Thursday
Time
8:00AM to 2:30PM
Dates
July 15, 2021
Type
Final Examination
Days
Friday
Time
9:00AM to 11:00AM
Dates
July 16, 2021
Schedule and Location
Contact Hours
30.0
Location
  • Virtual
Delivery Options
Remote Instruction  
Course Fee(s)
Potential Discount(s)
Instructors
Section Notes

Early bird registration ends 60 days ($855.00) and 30 days ($895.00) prior to the start of the course. Regular registration is less than 30 days prior to the start of the course ($955.00).

CourseLink access begins Wednesday, June 30, 2021 at 12:00 p.m. ET

Course registration closes Wednesday, July 7, 2021 at 4:00 p.m. ET

If due to extenuating circumstances there is a need to reschedule, the rescheduled class will be held on Friday, July 16, 2021 and the final examination will be rescheduled for Monday, July 19, 2021. 

View the Course Policy: Withdrawals, Refunds, Transfer, Cancellations, Postponements.

Contact our main office if you require assistance.

This course is delivered remotely and in real time.

Remote Delivery Orientation (Zoom & CourseLink): Thursday, July 8, 2021 (11:00 a.m. to 1:30 p.m.).

Review the Basic System Requirements for remote delivery using Courselink:

  • Desktop/laptop (preferred) or tablet
  • Internet Browser: Chrome, (preferred) or Microsoft Edge (Chromium)
  • Internet Bandwidth: 2-3Mbps (Test your speed)
  • Webcam (Camera usually built into laptop or tablet; external can be used)
  • Headset or Microphone and Speaker (usually built into laptop or tablet)
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